FAQ
Fabrics
What is type of fabric used?
We choose fabrics for their style, feel, durability, and easiness to clean. Fabric content is indicated in the description of each piece.
What is the best way to clean the fabric?
Use a mild detergent and water. Apply with a brush or rag.
We do not use any chemical fire-retardents in any of our products. All our fabrics must pass a smoldering test outlined in California law TR117-2013.
Legs
Are there different options for legs?
We cannot offer any customizations at this time.
What are the legs made from?
Wood or Aluminum.
Cushions
What is the ILD and Density of your cushions?
Our cushion cores are above the industry standard for Indentation Load Deflection (ILD) and Density to ensure they will stand the test of time. Our ILD measurement is 36 lbs and our density measurement is 2.0 lbs per cubic foot.
No, we do not use any chemical fire-retardants in our foam.
Shipping
Are there different shipping options?
No. We exclusively use white-glove shipping to ensure your order arrives intact. Free Nationwide!
What is the typical lead time?
3-4 weeks manufacturing time plus transit time. Once you place an order you will receive an order confirmation which will include the estimated delivery date.
Customization
Can I request firmer or softer cushions?
Our cushion cores are above the industry standard for Indentation Load Deflection (ILD) and Density to ensure they will stand the test of time. Our ILD measurement is 36 lbs and our density measurement is 2.0 lbs per cubic foot. A consistent product line helps us to keep our costs down so that we can offer the most competitive prices for our products. We are unable to offer any customization at this time.
Can I customize the fabric, frame, cushions, or legs?
A consistent product line helps us to keep our costs down so that we can offer the most competitive prices for our products. We are unable to offer any customization at this time.
Can I use my own fabric?
A consistent product line helps us to keep our costs down so that we can offer the most competitive prices for our products. We are unable to offer any customization at this time.
Can I get the sofa in a slightly different size?
A consistent product line helps us to keep our costs down so that we can offer the most competitive prices for our products. We are unable to offer any customization at this time.
Discounts
Do you ever offer discounts on your products?
We’ve priced our products to be among the most competitive in the industry. We may however, offer additional incentives on special occasions.
Miscellaneous
Will you be coming out with new styles?
Yes. Styles will be added and/or removed based on ongoing demand and feedback from our customers. We love to hear your feedback so let us know what you think by sending us an email via our "Contact" page.
Do you have a monthly newsletter?
New content is constantly being added to our Instagram, Facebook, and Twitter pages so please follow us for the latest updates.
Do you stock your products?
Our products are manufactured once orders are placed, which reduces inventory expenses so that we can keep our pricing competitive.
Do you offer down/feather options?
A consistent product line helps us to keep our costs down so that we can offer the most competitive prices for our products.
I absolutely love Liberty Manufacturing Co. and I want to leave some constructive feedback, where can I go to do so?
We love feedback! Please send us an email via the “Contact” tab.
Warranty
Do you offer a warranty on your products? Yes.
Frame and Springs
Under conditions of normal usage, the frame and spring construction of any Liberty Mfg. Co. product is warranted to the original consumer to be free from defects in workmanship and materials for a full seven years. Liberty Mfg. Co. will repair or replace any product found by Liberty to to contain such a defect in workmanship or materials at no charge to the original consumer exclusive of shipping or delivery costs incurred by the repair or replacement. This warranty is rendered inapplicable if the product in question is subject to misuse, alteration, fire, improper cleaning, negligence, accidents or used for commercial purposes.
Cushions
We provide a warranty, under conditions of normal usage, for the cushion construction of any Liberty Mfg. Co. product. This warranty ensures that your cushioning will be free from defects in workmanship and materials for one year from the date of purchase. Liberty Mfg. Co. will replace any cushion found to contain such a defect in workmanship or materials at no charge to the original consumer exclusive of shipping or delivery costs incurred by the repair or replacement. This warranty will be considered void if the product in question has been subject to misuse, alteration, fire, improper cleaning, negligence, accidents or used for commercial purposes.
Upholstery Fabrics
As fabrics vary greatly in composition and durability, Liberty Mfg. Co. does not warrant upholstery fabrics for wear and durability, cracking, pilling, fading, or seam slippage.
What specifically does the warranty cover?
The warranty covers the sofa frame construction, spring construction, and the cushion construction.